Many hospitality and service companies are stretched thin with cost pressures and multiple accountabilities but are concerned with adding permanent headcount in today's challenging business environment.

FirstOak Hospitality Consulting was developed to connect an experienced professional with multi-unit companies looking to grow in the Canadian market. FirstOak provides specialized consulting services to help meet the next competitive challenge or growth opportunity. Utilizing FirstOak Hospitality Consulting as a dedicated resource for high return projects can help achieve your objectives in a cost efficient manner. Our services can include:

• A strategic assessment and analysis of systems and processes to enable growth
• Optimizing organization and field support structures
• P&L cost efficiency and profit maximization initiatives
• The development of monitoring and control systems to insure long term results and added value

The Process

Initial consultation: Understand client needs and review potential FirstOak solutions. Our interest is first with the client. If we can’t help you or add value, we will assist in finding a resource that can. FirstOak Hospitality Consulting has access to a wide network of businesses with specific expertise in a number of areas that can compliment and provide additional specialized resources for FirstOak clients.

Situation analysis: Business review and triage. This may require walk through inspections, discussions, review of documents and management interviews to identify the size and scope of the opportunity and potential root causes.

Proposal: A detailed proposal will be submitted with a list of services, performance milestones and deliverables at each stage from situation analysis to presentation of final results.

After care: If required, we offer implementation assistance with training, control systems and monitoring systems to insure results are achieved.